Nir-Yu was born from real-world success in building and scaling tech companies across borders. Our founder, Luis Derechin, previously co-founded JackBe—the first Mexican tech startup to receive U.S. venture capital funding—where he discovered the power of combining U.S. market access with Latin American talent. After selling JackBe to Software AG in 2013, Luis formalized this approach into what we now call REMOTE Intelligence, and Nir-Yu has been operating throughout Latin America ever since.

We currently operate throughout Mexico, Argentina, Colombia, Costa Rica, Panama, Chile and other key Latin American countries. This gives our clients access to diverse talent pools with different specializations, while maintaining the critical time zone alignment with U.S. operations. Unlike competitors who have patchy coverage, our extensive network spans the entire region, allowing us to find the perfect talent regardless of location.

While we’re actively growing, what makes Nir-Yu different is our approach to staffing. Unlike traditional providers who maintain a “bench” of available talent, we use a just-in-time recruitment model tailored to each client’s needs. This means every resource we place is specifically sourced for your unique requirements, rather than pushing pre-hired talent that may not be the perfect fit. Our talent network includes thousands of pre-vetted professionals across Latin America ready to be matched with the right opportunity.

We’ve successfully placed talent across a wide range of industries, but we have particular expertise in:

• Software development and engineering
• Digital marketing and lead generation
• Accounting and finance
• Legal professionals
• Customer support and sales

Many of our clients are ambitious, high-growth tech startups and tenacious mid-market enterprises looking to scale efficiently without compromising quality. We excel at finding talent for core business functions that directly contribute to your growth—not just back-office support roles.

Absolutely! We’re proud of the results we’ve delivered for companies just like yours. We’d be happy to connect you with relevant references once we understand your specific needs. Our clients range from early-stage startups to established mid-market companies across various industries, and these references will gladly attest to how our REMOTE Intelligence approach has delivered significantly lower costs and more aligned resources to achieve better results. Many clients report 30-40% profit margin improvements after implementing our model, along with higher quality work and better cultural fit than they experienced with traditional outsourcing.

When I founded Nir-Yu, I was frustrated by how traditional outsourcing treated talent as interchangeable resources rather than individuals who could transform a business. I also hated how the “black box” pricing model worked to misalign objectives. Having built multiple companies myself, I knew there had to be a better way—one that aligned everyone’s interests and created true partnerships.
Unlike traditional outsourcing or staffing companies, Nir-Yu’s REMOTE Intelligence framework was born from this insight and stands on six core principles:

1. 1. Rigorous Talent Selection: We never push “bench” talent sitting idle on our payroll. Instead, each search begins with your unique needs in mind. I remember how one ambitious SaaS startup needed developers who could think like product people, not just coders. We found them professionals who brought both technical excellence and business insight—completely transforming their innovation capacity.
   2. Expert Onboarding & Integration: We believe remote team members should feel like they’re truly part of your company, not just contractors. We invest time understanding your mission and culture to ensure every person we place feels connected to your purpose. One of our clients told me this approach cut their usual onboarding time in half while doubling engagement levels.
   3. Managed Support & Services: When your Brazilian developer needed emergency dental surgery or your Mexican marketing specialist required new equipment, who handles these real-life situations? We do. Our comprehensive support system handles everything from equipment to travel assistance, creating stability that lets your team focus on results.
   4. Optimized Team Performance: Performance isn’t accidental—it’s engineered. We implement structured feedback loops and continuous improvement processes that ensure your team keeps getting better. One tenacious mid-market client saw productivity increase 40% in six months through these techniques.
   5. Transparent Cost-Plus Pricing: I’ve always been frustrated by hidden margins in the staffing industry. That’s why we charge a simple, fixed management fee instead of sneaky percentage markups. You’ll always know exactly what your team members earn and what services you’re paying for—creating trust and alignment from day one.
   6. Enhanced Scalability & Growth: Our approach enables you to scale with purpose and intention. One ambitious startup went from 5 to 25 remote team members in just four months, capturing a market opportunity they would have missed with traditional hiring approaches.

Each element of our REMOTE Intelligence framework was specifically designed to solve a critical flaw in traditional outsourcing. Where traditional providers push available bench talent to maximize utilization, our Rigorous Selection ensures perfect fit. Where they treat remote staff as disposable resources, our Expert Onboarding creates belonging. Where they disappear after placement, our Managed Support addresses real-life challenges. Where they profit from turnover, our Transparent Pricing aligns our success with yours. The result isn’t just incremental improvement—it’s a fundamentally transformed outsourcing experience that delivers the outcomes traditional models consistently fail to achieve.

We focus on core business functions that directly impact your bottom line. We’re not just filling seats—we’re helping you build a competitive advantage through exceptional global talent that’s perfectly aligned with your vision and goals.

Finding the right talent isn’t about keyword matching or shuffling through databases—it’s about understanding the unique DNA of your company and what truly makes someone successful in your environment. Our REMOTE Intelligence framework begins with what we call Rigorous Talent Selection, a process refined through hundreds of successful placements that typically fills vacancies in just 21 days.
Here’s our 6-step process:

1. 1. Understand Your Needs: We start by diving deep into your world. I remember working with a fintech startup that thought they needed “just another developer.” Through our discovery process, we uncovered they actually needed someone who understood both code and financial compliance—a critical insight that completely changed their search parameters and led to a transformative hire.
   2. Custom Search: Unlike firms that simply push whoever’s available, our talent acquisition specialists conduct a fresh, tailored search for each role. When a tenacious mid-market healthcare company came to us needing specialized data analysts, we mapped the entire talent landscape in three countries to find professionals with the perfect blend of healthcare background and technical skills—professionals they didn’t even know existed.
   3. Multi-Layer Vetting: We’ve learned that résumés tell only a fraction of the story. Our comprehensive assessment evaluates not just technical capabilities but language proficiency, cultural alignment, and critical soft skills like self-motivation and remote work readiness. One client told me this rigorous approach eliminated 90% of the mis-hires they experienced with previous staffing vendors.
   4. Client Interaction: We respect your expertise and judgment. That’s why we present only thoroughly pre-vetted candidates who genuinely match your requirements, enabling you to make the final selection through your preferred interview process. This focused approach means our clients typically interview just 2-3 candidates before finding their ideal match.
   5. Onboard, Pay and Retain: We provide full support to onboard and integrate each hire, ensuring that they are well positioned for success and provide the necessary care and service to ensure a long-lasting relationship.
   6. Continuous Improvement: Every search makes us smarter. We gather structured feedback throughout the process to refine our understanding of your needs and improve future searches. This learning loop has allowed us to increase our first-round success rate from 70% to over 90% for long-term clients.

This human-centered approach ensures we’re not just finding people with the right skills on paper, but professionals who will thrive in your company culture and contribute meaningfully to your long-term success. As one client recently told me, “You didn’t just find us employees – you even found us future leaders.”

Technical excellence and effective communication are foundational to successful remote teams. Our assessment approach combines whatever rigorous evaluation you require with our experienced human insight to ensure we match you with truly capable professionals.

Technical Skills Assessment: When necessary we employ a comprehensive, multi-layered approach tailored to each role:

1. 1. • Technical Interviews: Conducted by practitioners with hands-on experience, not just theoretical knowledge
      • Practical Assessments: Real-world problems that demonstrate applied skills in your specific technology stack
      • Portfolio Reviews: Detailed examination of past work with discussions about decision-making processes
      • Domain Expert Validation: For specialized roles, we request assistance you’re your subject matter experts who can evaluate nuanced capabilities.

One of our healthcare clients needed developers with HIPAA compliance experience. Rather than accepting surface-level knowledge, our assessment uncovered a candidate who had actually implemented HIPAA-compliant systems at scale – a distinction that proved invaluable to the project’s success.

English Proficiency Framework: We’ve developed a four-tier language assessment system based on communication context:

1. 1. 1. “Chat” English: Written communication assessment for roles primarily using text-based interaction
         Evaluated through writing samples, timed responses, and comprehension exercises
         Critical for documentation, email communication, and collaborative tools
      2. “Meetings” English: Verbal and listening skills for internal team collaboration
         Assessed through live discussions, scenario-based interactions, and comprehension tests
         Essential for daily standups, team meetings, and project coordination
      3. “Client-Facing” English: Advanced fluency for external communication
         Rigorous evaluation of pronunciation, cultural fluency, and professional communication
         Vital for customer support, sales, and client management positions
      4. “Native” English: Advanced fluency and “native” accent for external communication
         • Ensuring that the person’s language skills are similar to those of a native-English speaker from the US and can communicate professionally
         • Vital for clients who don’t want their customers to know that they are working from another country

This structured framework enables precise matching between language capabilities and role requirements, ensuring effective communication across your organization. A recent client reported that this tiered approach eliminated the communication frustrations they had experienced with previous remote staffing partners.

Our assessment process doesn’t just identify qualified candidates—it delivers professionals who can communicate effectively and contribute meaningfully from day one.

Time is a critical factor for growing businesses. While traditional hiring often takes 2-3 months, our streamlined process typically delivers top talent in just 14-21 days without compromising quality.
Our Accelerated Timeline:

1. Discovery Phase (1-2 days):
   Comprehensive consultation to understand your requirements
   Detailed job specification development with your team
   Clear definition of success criteria and evaluation metrics
2. Strategic Sourcing (7-14 days):
   Targeted recruitment across multiple channels
   Rigorous pre-screening and skills assessment
   Selection of top 3-5 candidates who truly match your needs
3. Client Evaluation (1-2 days):
   Efficient interview coordination
   Structured feedback collection
   Rapid follow-up on outstanding questions
4. Verification & Offer (3-5 days):
   Comprehensive reference checks
   Background verification
   Offer negotiation and acceptance
5. Onboarding Preparation (2-3 days):
   Documentation completion
   Equipment provisioning
   Integration planning

When a fast-growing SaaS company needed developers to meet a critical product deadline, we delivered three exceptional candidates within 10 days. Their selected hire was contributing meaningful code in less than three weeks from our initial conversation. As their CTO told me, “You compressed a process that normally takes us a quarter into just weeks.”
For urgent needs, we can expedite this timeline even further, while highly specialized roles may require additional sourcing time to find the perfect match. Our commitment is to deliver quality talent quickly, giving you a competitive advantage in today’s fast-moving markets

We’ve taken a fundamentally different approach to talent sourcing than traditional staffing firms, and our clients consistently tell us it delivers superior results.
Instead of maintaining a static “bench” of pre-hired professionals waiting for assignment—a model that inevitably leads to pushing whoever is available rather than who’s truly right for you—we’ve developed extensive, active networks throughout Latin America that allow us to find right-fitting candidates quickly.
Additionally, the ‘bench’ model creates an inherent conflict of interest because in traditional outsourcing: providers are motivated to place whoever is currently unassigned, regardless of fit, simply to generate revenue from idle resources. This leads to mismatched placements, frustration on both sides, and ultimately high turnover. Our just-in-time recruitment model eliminates this fundamental misalignment by ensuring we only present candidates specifically selected for your unique needs—our success depends on finding the right fit, not clearing our bench.

Our Talent Access Advantages:

• Extensive Regional Networks: Deep connections in key tech hubs across Mexico, Colombia, Argentina, and beyond
• Pre-Qualified Professional Database: 10,000+ professionals we’ve previously evaluated and categorized
• Real-Time Availability Tracking: Sophisticated systems for identifying immediately available talent
• Specialized Community Partnerships: Relationships with technical communities for hard-to-find skills

This approach recently helped a digital marketing agency find specialized talent in emerging technologies. Instead of pushing available generalists, we tapped into niche communities to find true experts who transformed their service offerings.
For common roles or skill sets, this model still delivers exceptional speed—we often present qualified candidates within 3-5 days of understanding your requirements. But unlike traditional bench models, these candidates are selected specifically for you, not simply because they’re available.

Absolutely! We handle the labor-intensive parts of the recruitment process while involving you at strategic points to validate fit and skills—combining our expertise in candidate sourcing with your insight into what makes someone successful in your environment.

The Streamlined Selection Process:

1. Comprehensive Screening & Vetting: We do the heavy lifting of sourcing, screening, and thoroughly assessing candidates—evaluating technical skills, cultural fit, and language proficiency so you don’t have to sift through dozens of unqualified applicants.
2. Curated Shortlist Presentation: After our rigorous vetting, we present only 3-5 exceptional candidates who have already passed our comprehensive assessment process—saving you valuable time and energy.
3. Focused Client Validation: You join the process for targeted, high-value interviews focused on validating skills and cultural fit—not wasteful preliminary screening. These focused interactions help you confirm what we’ve already verified through our extensive evaluation.
4. Final Selection Authority: You make the final hiring decision based on your validation interviews, with our guidance and support throughout the process.
5. Ongoing Managed Support: Unlike traditional recruiters who disappear after placement, we provide continuous support to ensure long-term success. Our managed services team addresses any challenges that arise, facilitates performance optimization, and helps maintain exceptional retention rates—ensuring your investment in talent delivers lasting value.

A mid-market healthcare company was struggling with their technical interviews. We helped them implement a more effective assessment approach while still maintaining their control over the final decision. The result was a 40% improvement in new hire performance.

We adapt to your preferences for these validation touchpoints—whether you prefer a standard technical interview, a practical skills assessment, or a team culture conversation. Our goal is to make hiring exceptional talent as effortless as possible while ensuring you maintain final decision-making authority.

Our Expert Onboarding & Integration approach ensures your new team members are set up for success from day one. We’ve found that the first 30 days are critical for long-term engagement and retention, which is why we’ve developed a comprehensive onboarding system:

• Pre-start Preparation: Before their first day, we handle all documentation, equipment requirements, and system access, ensuring they can hit the ground running.
• Cultural Integration: We provide new hires with detailed information about your company’s mission, values, and culture, helping them understand not just what they’ll be doing, but why it matters.
• Structured Onboarding Plan: We create a customized 30/60/90-day plan that outlines clear expectations, initial projects, and key milestones to provide direction and purpose.
• Logistics Support: We manage all practical aspects of employment, from setting up payroll and benefits to explaining local statutory requirements.
• Connection Building: We facilitate introductions to key team members and stakeholders, helping forge important relationships despite physical distance.
• Regular Check-ins: Our team conducts structured check-ins throughout the first three months to identify and address any challenges before they become issues.

One client who previously struggled with remote employee engagement saw a 70% improvement in early productivity and a 40% reduction in new hire turnover after implementing our onboarding process. Their CTO noted, “For the first time, our remote team members felt truly integrated from the start – they weren’t just doing tasks, they were contributing to our mission.”

Our approach transforms what is often a perfunctory process into a strategic advantage, creating genuine connection and alignment that traditional outsourcing providers typically neglect.

Time zone alignment is one of the key advantages of our Latin America focus. Unlike traditional outsourcing to regions with 10-12 hour differences that create unsustainable work patterns, our approach ensures natural overlap and sustainable collaboration:

• Core Hours Coordination: We establish clear “core hours” when your entire team is available for real-time collaboration (typically 6-9 hours daily), while allowing flexibility outside these hours.
• Availability Guidelines: We help implement clear expectations about response times during standard business hours, creating predictability without requiring constant monitoring.
• Meeting Optimization: We advise on scheduling recurring meetings during optimal overlap periods, ensuring maximum participation without early mornings or late nights for any team member.
• Asynchronous Workflow Design: For work that spans time zones, we help design effective asynchronous processes that maintain momentum without requiring constant real-time communication.
• Time Zone Selection: When you have flexibility in hiring location, we can recommend countries with optimal time zone alignment for your specific business needs.

Traditional outsourcing often forces teams to choose between asynchronous delays or unsustainable work hours that lead to burnout and turnover. Our natural time zone alignment with North America eliminates this impossible choice.

One client transitioning from an Asia-based outsourcing model to our approach saw meeting participation increase by 90% and decision-making speed improve by 70% simply by having their team working during compatible hours. As their VP of Engineering put it, “We went from constantly having to choose between excluding someone or asking them to work at midnight to having our entire team naturally available during our core workday.”

Creating cohesion and cultural alignment across geographic boundaries requires intentional effort. Our approach includes:

• Cultural Mapping: We help identify and document core elements of your company culture to ensure they’re effectively communicated and reinforced with remote team members.
• Virtual Team Building: We advise on effective remote team-building activities that create genuine connection without feeling forced or awkward.
• Recognition Programs: We help implement inclusive recognition practices that ensure remote team members receive the same visibility and appreciation as on-site staff.
• Communication Rhythms: We establish regular communication patterns that maintain connection—from daily check-ins to weekly team meetings to monthly all-hands gatherings.
• Inclusive Events: We provide guidance on designing company events that meaningfully include remote participants rather than making them passive observers.
• Cultural Ambassador Program: We can help establish cultural ambassadors who ensure remote team members understand and connect with your company’s values and traditions.
• Onsite Visits: We assist with coordinating periodic in-person gatherings to strengthen relationships and deepen cultural understanding.

Traditional outsourcing creates artificial boundaries between “your team” and “their team,” reinforcing disconnection. Our approach actively breaks down these barriers, creating a unified team identity regardless of location.
A mid-market software company that had previously struggled with an “us vs. them” mentality completely transformed their team dynamics after implementing our cultural integration practices. Within six months, their employee surveys showed no significant difference in cultural alignment or belonging between remote and on-site team members.

In the talent industry, retention is perhaps the most telling metric of success. While the average staffing industry retention hovers around 70% at the 12-month mark, our placements consistently achieve over 90% retention for the first year—a difference that translates directly to your bottom line.

Retention Performance Metrics:

• Overall 12-month retention rate: 90%+ across all roles and industries
• Technical roles: 92% retention at one year
• Marketing and creative positions: 89% retention
• Financial/accounting roles: 93% retention
• Customer experience positions: 87% retention

These exceptional results aren’t accidental. They stem directly from the systematic application of our REMOTE Intelligence framework:

1. Rigorous Talent Selection: Our comprehensive vetting process ensures alignment from the start. When an e-commerce company needed developers, we identified that their previous turnover stemmed from mismatched workflow expectations. By incorporating this insight into our screening, their next three hires all remained productive team members beyond two years.
2. Expert Onboarding & Integration: We found that the first 30 days determine long-term success. Our structured integration process helps remote staff connect meaningfully with your company’s purpose and culture, reducing early departures by 70% compared to industry standards.
3. Comprehensive Support Services: We address the real-life challenges that often lead to turnover. When a key developer for a fintech client faced visa complications for a family emergency, our team navigated the bureaucratic maze—keeping a valuable team member engaged instead of losing them to a competitor.
4. Performance Optimization: Our continuous feedback systems identify and address concerns before they become resignation letters. One client reduced their turnover by 60% after implementing our performance development framework.

Unlike traditional staffing firms that profit from turnover through replacement fees, our transparent cost-plus pricing model fundamentally aligns our incentives with your need for stability.
The traditional model creates a perverse incentive structure whereby they actually benefit when placements don’t work out—the more they can churn through candidates, the more fees they generate. Our transparent cost-plus pricing model fundamentally realigns these incentives. We succeed when your team remains productive and engaged for the long term, which is why we invest so heavily in the retention strategies that traditional firms neglect.
As one client’s CTO told us: “The greatest value isn’t just in the initial quality of candidates, but in how they’ve become integral parts of our team for years, not months.”

We’ve designed flexible employment models that evolve with your business needs, drawing from our experience helping hundreds of companies navigate global expansion.
Three Strategic Options:

1. Employer of Record (EOR) Model – Most clients begin here for maximum simplicity
   • Employees are legally hired through our established entities
   • You maintain full operational control and management authority
   • We handle all legal, tax, and compliance responsibilities
   • Eliminates the complex regulatory burden of cross-border employment
2. Direct Hiring Support – For companies with existing legal presence
   • We support your direct hiring with our talent acquisition expertise
   • Leverages your established legal infrastructure
   • Maintains your direct employer relationship while benefiting from our networks
3. Transitional Evolution – The growth journey many clients follow
   • Begin with our EOR solution for rapid market entry and simplified compliance
   • Gradually transition to direct employment as your presence matures
   • Our transparent transition process includes a declining fee based on initial talent acquisition costs (similar to standard recruitment fees you would otherwise incur), which reduces over time and is waived completely after 24 months
   • We provide full support throughout this journey with no artificial barriers to your evolution
   • Creates a smooth path aligned with your long-term strategy, allowing you to eventually manage employees directly when ready.

One ambitious Software company began with three developers through our EOR model. As they gained traction in Latin America, we helped them establish their own entity and seamlessly transition their team—growing to 20+ direct employees while maintaining business continuity throughout.
Our recommendation will always be based on your specific situation, growth trajectory, and risk tolerance. The goal isn’t to lock you into a specific model, but to provide the right framework for each stage of your growth journey.

Legal protection begins with proper documentation. Unlike contractors or informal arrangements that create significant compliance risks, we implement fully-compliant employment contracts tailored to each jurisdiction’s requirements.
Contract Framework Elements:

• Legally-Compliant Structure: Formal employment agreements that adhere to all local labor regulations, not contractor arrangements that could trigger misclassification penalties
• Comprehensive Protection: Custom-tailored agreements that balance your business needs with mandatory local requirements
• Key Components:
  • Detailed scope of work and reporting relationships
  • Robust IP and confidentiality provisions
  • Clear work schedules and time tracking parameters
  • Transparent compensation structures
  • Compliant termination conditions

When a mid-market fintech company expanded into Colombia, they were surprised by the significant differences in employment requirements compared to their U.S. operations. Our legal team structured agreements that protected their interests while ensuring full compliance with Colombia’s labor code—saving them from potential penalties that could have exceeded $100,000.
Our legal specialists continuously monitor regulatory changes across all jurisdictions, proactively updating contract templates to maintain compliance. This vigilance has helped clients avoid the compliance pitfalls that have derailed other companies’ international expansion efforts.

Intellectual property protection keeps many leaders awake at night when considering remote teams. We’ve built a multi-layered approach that provides comprehensive security for your most valuable assets.
Intellectual Property Protection Framework:

1. Comprehensive Legal Foundation
   • Robust IP assignment clauses in all employment contracts
   • Work-for-hire provisions tailored to each jurisdiction’s requirements
   • Legally-vetted language to ensure court enforceability
   • Structured to comply with both local regulations and international standards
2. Proactive Security Measures
   • Detailed confidentiality agreements signed before access to sensitive information
   • Security awareness training covering data protection best practices
   • Regular reinforcement of confidentiality obligations
   • Technical safeguards appropriate to your sensitivity requirements

Traditional outsourcing models often treat IP protection as an afterthought, implementing generic clauses without considering jurisdiction-specific nuances or creating real enforcement mechanisms. This leaves companies vulnerable to IP leakage—one of the top reasons businesses hesitate to outsource core functions. Our multi-layered approach was specifically designed to address these legitimate concerns with practical, proven protections that give you confidence to outsource even your most sensitive operations.
One technology company was concerned about protecting their proprietary algorithms when expanding their data science team to Argentina. We implemented specialized IP provisions and security protocols that not only protected their intellectual property but actually strengthened their overall security posture.
Our legal team has deep expertise in cross-border IP protection, having navigated these waters for clients ranging from early-stage startups to established enterprises. We’ll work closely with your legal counsel to address any specific concerns and implement additional safeguards for particularly sensitive situations.

Termination procedures in Latin America differ significantly from U.S. at-will employment and vary by country. We handle this complexity for you, ensuring compliance while minimizing your risk and costs. Here’s our approach:

• Proactive Management: We help you implement proper performance management processes to address issues early and document concerns appropriately. We dedicate significant time from the outset to mitigate potential future separation costs.
• Termination Support: When separation becomes necessary, we guide you through the entire process, handling all legal requirements, severance calculations, and final payments according to local laws.
• Risk Mitigation: Our structured approach minimizes the risk of wrongful termination claims while ensuring compliance with local regulations.
• Cost Transparency: We provide clear information about termination requirements in each country, including notice periods and severance obligations, with no surprise costs.
• Replacement Assistance: When needed, we expedite the process of finding suitable replacements to minimize disruption to your operations.

While termination processes in Latin America require more careful management than in the U.S., our expertise ensures these processes remain straightforward and compliant, with predictable costs and minimal business disruption.

Absolutely! Unlike many traditional PEOs that create dependency, we fully support your growth journey, including the transition of employees to your own entity when the time is right. Our transition process includes:

• Declining Transition Fee: We don’t charge arbitrary ‘conversion fees’. Our transition fee is transparently based on the initial talent acquisition costs, similar to standard recruitment fees you would otherwise incur. This fee gradually reduces over the employee’s tenure with us and is completely waived after 24 months of service.
• Seamless Handover: We facilitate a smooth transition process, handling all necessary paperwork and communications.
• Compliance Guidance: We provide advice on establishing your own legal entity and navigating local employment requirements.
• Timeline Flexibility: We work with you to determine the optimal timing for transition based on your business needs and readiness.
• Ongoing Support Options: Even after transition, we can continue providing certain support services if desired.

Many clients start with our full EOR service and gradually move toward direct employment as their presence in the region grows. We see this as a natural evolution and support you at every stage.

Maintaining regulatory compliance across multiple Latin American jurisdictions requires constant vigilance. Our comprehensive approach includes:

• Dedicated Legal Team: We maintain legal expertise for each country where we operate, with specialists who focus exclusively on employment law.
• Local Partnerships: We partner with leading local law firms to provide additional oversight and guidance on regulatory changes.
• Continuous Monitoring: Our compliance team actively tracks legislative developments, court decisions, and regulatory updates in each jurisdiction.
• Proactive Updates: When regulations change, we immediately adapt our policies, and procedures as well as our contracts when needed to ensure continued compliance.
• Risk Assessment: We regularly conduct risk assessments to identify and address potential issues before they become problems.
• Client Communication: We keep you informed about significant regulatory changes that might impact your remote team and provide guidance on any necessary adjustments.

This multi-layered approach ensures we maintain full compliance while shielding you from the complexity of navigating different legal systems.

Nir-Yu uses a transparent cost-plus pricing model that’s refreshingly different from traditional staffing companies:

• Base Salary: You pay the actual salary agreed upon with your remote team member, with no hidden markup or margin from us on their compensation.
• Transparent Monthly Management Fee: Instead of percentage markups, we charge a straightforward monthly management fee per employee. This fee covers the full suite of our services, including:
  • Talent acquisition and placement
  • Payroll and benefits administration
  • Ongoing HR support and compliance management
  • Equipment provisioning assistance
  • All managed support and service functions

Our “cost-plus” approach means you know exactly what your team member earns (the “cost”) and exactly what our service fee is (the “plus”). Unlike traditional outsourcing models that bundle everything into a single rate that hides actual compensation and margins, our transparent approach ensures you know precisely what you’re paying for.
We’ll provide you with an exact quote once we understand your specific requirements for the position. Most importantly, you don’t pay us anything until you’ve successfully hired a candidate through us.
This transparent approach aligns our incentives with yours: we succeed by helping you find long-term fits, not by maximizing margins or charging for replacements. Traditional outsourcing models are built on opacity—hiding margins as high as 100-150% within ‘all-inclusive’ rates that mask what your team members actually receive. This not only leads to overpayment but creates a fundamental disconnect where your remote staff often feel undervalued while clients are paying premium rates. By eliminating this disconnect, our approach creates authentic relationships based on fair compensation and transparent value, solving one of the most persistent problems in traditional outsourcing.

No hidden costs or surprise fees—that’s the core principle of our transparent pricing model. Your total cost includes only:

1. The employee’s actual salary
2. Our fixed management fee

• Everything else is included in our management fee:
• Recruitment and placement services
• Compliance management
• HR administration
• Payroll processing
• Benefits administration
• Ongoing support services

You won’t encounter additional charges for:

• Recruiting fees
• Replacement fees
• Contract modifications
• Country-specific compliance updates
• Standard reporting
• Termination administration

The only potential additional costs would be for truly special requests outside our standard services, which we would discuss and agree upon in advance. We believe in complete transparency and will never surprise you with unexpected charges.

We shield you from the complexity of currency fluctuations through our pricing approach:

• USD-Based Pricing: All agreements and invoices are in U.S. dollars, eliminating direct exchange rate risk for you.
• Local Currency Management: We handle all local currency conversions and payments, absorbing normal fluctuations within our management fee.
• Stability Mechanisms: For countries with significant volatility, we employ various hedging strategies to maintain stability.
• Transparent Adjustments: In rare cases of extreme currency movements (typically >10% in a short period), we may need to discuss adjustments, but these would be transparent and mutually agreed upon.

Our goal is to provide you with predictable, stable pricing while we manage the complexities of cross-border payments behind the scenes.

Our management fee remains consistent regardless of country or role, which simplifies your budgeting and planning. The total cost varies only based on the actual market salary for the specific role and location.

Some key points to understand:

• Salary Variations: Base salaries naturally differ by country, role, experience level, and skill specialization, reflecting local market conditions.
• Consistent Fee: Our management fee remains fixed across all countries and roles.
• Transparent Guidance: We provide clear salary guidelines for each role and country to help you budget accurately.
• No Hidden Margins: Unlike competitors who might discount fees for certain countries but inflate the base salary, our transparent approach means you always know exactly what you’re paying.

This model combines predictability with flexibility, allowing you to optimize your remote team composition across different countries based on your specific needs.

We don’t believe in locking you into lengthy contracts. Our standard agreement has:

• Initial Term: No initial commitment
• Continuation: Month-to-month after the initial term
• No Penalties: No early termination fees (beyond normal notice period)

This structure provides you with flexibility while giving us enough stability to invest in finding and supporting the right talent for your team. Our high retention rates and client satisfaction mean most relationships continue long beyond the initial term—because they’re delivering real value, not because of contractual obligations.

Absolutely. We understand that building confidence in remote collaboration often begins with a focused trial. Our approach to trial engagements includes:

• Defined Scope: We help structure trial periods with clear objectives, deliverables, and evaluation criteria to ensure meaningful assessment.
• Pilot Projects: We can identify specific, self-contained projects that allow you to evaluate both technical skills and collaboration capabilities.
• Condensed Onboarding: Even for trial periods, we provide thorough onboarding to give your trial team members the best possible chance of success.
• Regular Feedback: We implement structured feedback mechanisms throughout the trial period to address any concerns promptly.
• Clear Timelines: We establish specific evaluation points and decision dates to maintain momentum and prevent indefinite “trial” states.
• Seamless Transition: If the trial proves successful, we ensure a smooth transition to regular employment with no disruption or rework.
• Trial-to-Hire Path: Many clients begin with a 30-90 day evaluation period for their first few hires before expanding their remote team more confidently.

Unlike traditional staffing agencies that push for immediate commitment, we’re confident in the quality of our talent and approach, allowing you to verify the fit before scaling.
One software company began with a cautious 60-day trial of two developers. The successful experience led them to hire fifteen more team members over the following year, ultimately building their entire engineering department through our Remote Intelligence approach. As their CEO noted, “The trial gave us the confidence to commit to a remote-first strategy that has been transformative for our business.”

We manage the entire payroll process end-to-end, ensuring accuracy, compliance, and timeliness across all countries:

• Local Processing: We handle all payroll calculations, tax withholdings, and mandatory deductions in accordance with local regulations.
• Compliance Management: Our team ensures all tax filings and social security contributions are submitted correctly and on time.
• Payment Execution: We process payments in local currency directly to employees’ bank accounts.
• Documentation: We provide employees with proper pay stubs and tax documentation as required by local laws.
• Reporting: You receive reports showing payments, withholdings, and employer contributions.

This comprehensive approach shields you from the complexities of multi-country payroll administration while ensuring your team members are paid accurately and on time.

Yes, we offer flexible benefits customization to help you create competitive packages aligned with your company culture:

• Country-Specific Standards: We start with locally competitive baseline packages that reflect market expectations in each country.
• Role-Based Adjustments: We can tailor benefits based on seniority, role criticality, or other factors important to your organization.
• Company-Wide Programs: We can implement consistent benefits across all your team members, regardless of location, to reinforce your company culture.
• Budget-Based Options: We offer tiered packages to accommodate different budget constraints.
• Individual Flexibility: For key hires, we can create fully customized packages to meet specific expectations.

Our benefits advisors work with you to design appropriate packages that balance attractiveness to candidates, cost considerations, and compliance with local regulations.

We ensure full compliance with all statutory benefits across Latin America, managing the complexity so you don’t have to:

• 13th/14th Month Bonuses: In countries where these additional salary payments are required (common throughout Latin America), we calculate, accrue, and distribute these payments according to local regulations.
• Vacation Allowances: We administer mandatory vacation time and any associated bonus payments, ensuring compliance with minimum requirements while accommodating your company policies.
• Profit Sharing: In countries like Mexico where profit sharing is mandatory, we handle all calculations and distributions.
• Severance Reserves: We properly account for statutory severance obligations, ensuring funds are available when needed.
• Holiday Observance: We maintain calendars of official holidays for each country and ensure proper compensation for holiday work when applicable.

All statutory benefits are automatically included in our service, with costs transparently communicated up front. We continuously monitor regulatory changes to ensure ongoing compliance.

Healthcare approaches vary significantly across Latin America, and we provide appropriate solutions for each country:

• Public System Integration: In countries with strong public healthcare systems, we ensure proper enrollment and contributions.
• Private Insurance: Where public systems are insufficient, we provide private health insurance with coverage levels appropriate to local standards.
• Flexible Options: We offer tiered coverage levels to match your budget and employee expectations.
• Family Coverage: Options to include dependents are available in most locations.
• International Coverage: For team members who travel frequently, we can arrange international health coverage.

Healthcare is often the most valued benefit beyond salary, and we work closely with you to design appropriate coverage while maintaining cost control. Our partnerships with regional insurance providers allow us to secure competitive rates while ensuring quality coverage.

Yes, we fully support performance-based compensation structures and can help you implement them effectively across your remote team:

• Bonus Programs: We work with you to disburse annual, quarterly, or project-based bonus programs.
• Commission Structures: For sales and revenue-generating roles, we can implement commission plans.
• Performance Metrics: Our team can advise on effective KPIs and measurement approaches for remote teams.
• Tax Optimization: We ensure all variable compensation is structured optimally from a tax perspective in each country.
• Compliance Assurance: We maintain compliance with local regulations regarding variable compensation.

Performance-based compensation can be particularly valuable for some remote teams, creating alignment and motivation. Our expertise helps you implement these structures effectively while navigating the regulatory considerations in each country.

Our Managed Support and Services approach creates a balanced division of responsibilities:

• Day-to-Day Management: You maintain operational control and direct management of your team members, including work assignments, performance feedback, and professional development.
• HR Administration: Nir-Yu handles all administrative HR functions, including payroll, benefits, time-off tracking, and compliance documentation.
• Employee Relations Support: We provide guidance and support for addressing employee relations issues, but you retain decision-making authority.
• Escalation Path: Employees have access to both your management structure and our HR team, creating a supportive dual-support system.
• Policy Implementation: We help implement your company policies while ensuring they comply with local regulations.

This balanced approach gives you the control and connection you need with your team while removing administrative burdens and compliance risks.

We support your performance management process through our Optimized Team Performance approach:

• Framework Guidance: We provide best practices and templates for effective remote performance management.
• Review Cycle Support: We help you implement regular performance reviews aligned with your company’s practices, typically quarterly or semi-annually.
• 360-Degree Feedback: We can facilitate comprehensive feedback collection including peer and self-assessments.
• Goal Setting: We assist with setting clear, measurable objectives for remote team members.
• Continuous Feedback: We encourage and support regular check-ins and informal feedback channels.
• Documentation: We maintain proper records of all formal reviews for compliance and historical purposes.

While you determine the performance criteria and make all evaluation decisions, we provide the framework and administrative support to make the process smooth and effective, with special consideration for remote team dynamics.

Supporting the growth and advancement of your remote team members is an essential part of our approach. Unlike traditional outsourcing that treats remote workers as fixed resources, we actively facilitate career development:

• Role Expansion: We can easily modify responsibilities and job descriptions as your needs evolve, handling all required contractual updates to reflect new duties.
• Promotion Process: We support internal promotions with appropriate title changes, compensation adjustments, and updated agreements that reflect the team member’s new status and responsibilities.
• Compensation Review: When promoting team members, we provide current market data for similar roles to help you set appropriate new compensation levels.
• Structural Changes: If your organizational structure changes, we seamlessly adjust reporting relationships and team configurations in all relevant documentation.
• Performance-Based Growth: We help implement clear performance criteria that create transparent pathways to advancement for remote team members.
• Leadership Development: For team members advancing into management roles, we can provide guidance on managing cross-cultural and remote teams effectively.

Traditional outsourcing often traps talented individuals in rigid role definitions, as providers have little incentive to facilitate advancement. Our model removes these artificial barriers, allowing you to develop and retain your best talent regardless of location.
One ambitious startup saw three of their initial remote developers advance to leadership positions over two years, eventually building and managing teams of their own. This organic growth allowed them to scale their engineering capacity 5x without the typical growing pains of finding and integrating multiple new senior hires.

We believe ongoing development is essential for both retention and performance. Our approach to professional development includes:

• Skills Assessment: We help identify development areas that align with both business needs and individual career aspirations.
• Training Resource Access: We can facilitate access to online learning platforms, technical certifications, and educational resources tailored to specific skill requirements.
• Learning Stipends Administration: For clients offering education benefits, we handle the administration of learning stipends or tuition reimbursement programs.
• Development Planning: We assist in creating structured professional development plans aligned with your company’s growth trajectory and the individual’s career goals.
• Cross-Training Opportunities: We help coordinate knowledge sharing and skill development across team members to build redundancy and expand capabilities.
• Certification Support: For technical roles requiring formal certifications, we can manage the process of course enrollment, exam scheduling, and credential verification.

Unlike traditional outsourcing models that view training as a cost rather than an investment, we recognize that continuous learning is essential for maintaining an engaged, high-performing team. By supporting professional growth, we help you build not just capability but also loyalty.
One technology client implemented a quarterly learning stipend for their remote team, resulting in a 40% increase in advanced certifications and a 35% reduction in turnover compared to industry averages. Their remote engineers consistently rated professional development opportunities as a top reason for their strong engagement.

Performance challenges require careful navigation in any context, but especially across cultures and distances. Our approach ensures fair, effective resolution:

• Early Identification: We help implement monitoring systems that identify potential performance issues early, before they become significant problems.
• Culturally-Appropriate Feedback: We provide guidance on delivering constructive feedback in a manner that respects cultural differences while maintaining clear expectations.
• Structured Improvement Plans: We assist in developing formal performance improvement plans with specific, measurable objectives and timeline-based milestones.
• Regular Check-ins: We facilitate consistent follow-up conversations to provide support and track progress against improvement goals.
• Documentation Guidance: We advise on appropriate documentation practices that protect your company while following local employment regulations.
• Root Cause Analysis: We help identify whether performance issues stem from skill gaps, communication challenges, cultural misunderstandings, or other factors.
• Resolution Pathways: If improvement isn’t achieved, we guide you through appropriate next steps, from role adjustment to reassignment to separation.

Unlike traditional outsourcing where underperformance often leads directly to replacement (generating additional fees for the provider), our approach emphasizes improvement and retention whenever possible.
One digital marketing agency was able to transform a struggling graphic designer into one of their top performers through our structured improvement process. Rather than immediate replacement, we identified that the issue stemmed from unclear expectations and communication gaps rather than capability. With proper structure and support, the designer became one of their most valuable team members within three months.

We take a flexible approach to time tracking and PTO management that adapts to your existing workflow:

• Integration with Your Tools: Most clients prefer to use their existing systems, and we seamlessly support this by ensuring proper implementation, compliance with local requirements, and effective operation across your distributed team.
• Turnkey Solutions Available: If you don’t have systems in place, we provide user-friendly platforms for time tracking and PTO management that meet all local regulatory requirements.
• Compliance Assurance: Regardless of which systems are used, we ensure they correctly handle country-specific requirements for time off, holidays, and record-keeping.
• Simplified Administration: Our team manages the administrative aspects, providing you with regular reporting on attendance patterns and PTO utilization.
• User-Friendly Experience: We emphasize ease of use for both employees and managers, with clear request workflows and approval processes.

Our goal is to support your preferred operational approach while ensuring compliance and reducing administrative burden, giving you visibility and control without the headaches of managing these systems across multiple jurisdictions.

We take a structured, fair approach to resolving workplace issues:

• Clear Procedures: We establish transparent grievance procedures that comply with local requirements while reflecting your company values.
• Multi-Channel Reporting: Employees have multiple ways to report concerns, including through their manager, our HR team, or confidential channels.
• Impartial Investigation: When issues arise, we conduct thorough, unbiased investigations following established protocols.
• Local Expertise: We leverage our understanding of local cultural norms and legal requirements to navigate sensitive situations appropriately.
• Resolution Support: We provide guidance on resolution options and best practices while respecting your decision-making authority.
• Documentation: We maintain proper records of all proceedings to ensure compliance and protect all parties.
• Prevention Focus: We emphasize proactive measures through proper onboarding, clear expectations, and regular feedback to minimize disputes.

Our goal is to address concerns quickly and fairly, preserving positive working relationships while protecting your company from potential legal exposure.

We take a thoughtful approach to navigating cultural nuances while maintaining operational consistency:

• Holiday Calendars: We maintain up-to-date calendars of official holidays for each country and advise on which ones typically impact business operations.
• Cultural Briefings: We provide guidance on local business customs, communication styles, and cultural considerations to help you avoid misunderstandings.
• Flexible Scheduling: We help implement scheduling approaches that respect local holidays while ensuring business continuity.
• Team Integration: We advise on inclusive practices that bridge cultural differences and create a cohesive team culture across borders.
• Communication Strategies: We suggest communication protocols that account for cultural differences in directness, hierarchy, and feedback styles.
• Celebration Balance: We help you determine which holidays to observe company-wide and which to handle locally, creating a balanced approach.

Our goal is to help you leverage the richness of cultural diversity while creating a unified team experience aligned with your company values.

Our comprehensive compliance management system protects you from the complexities of multi-country regulations:

• In-House Expertise: We maintain dedicated compliance specialists for each country where we operate.
• Legal Partnerships: We collaborate with premier local law firms to ensure access to the latest regulatory information.
• Continuous Monitoring: Our team actively tracks legislative changes, court decisions, and regulatory updates.
• Documentation Management: We maintain all required records, filings, and certifications.
• Regular Audits: We conduct internal compliance reviews to identify and address potential issues proactively.
• Employee Education: We ensure remote team members understand their rights and obligations under local law.
• Remediation Protocols: In the rare event of compliance issues, we have established processes to address them quickly.

This multi-layered approach provides you with peace of mind that your remote operations remain fully compliant with all applicable regulations, removing a significant source of risk from your global expansion.

We employ several strategies to mitigate the impact of economic volatility:

• Currency Management: For countries with volatile currencies, we use sophisticated hedging strategies to maintain stability.
• Inflation Adjustments: In high-inflation environments, we implement structured adjustment processes to maintain salary purchasing power.
• Economic Monitoring: We continuously track economic indicators in each country to anticipate potential challenges.
• Geographic Diversification: We help clients spread risk by diversifying team locations across multiple countries when appropriate.
• Contractual Protections: Our agreements include provisions addressing extreme economic scenarios.
• Reserve Planning: We maintain appropriate financial reserves to address unexpected economic shifts.
• Scenario Planning: We develop contingency plans for various economic scenarios to ensure business continuity.

Latin America has experienced significant economic volatility historically, and our team has deep experience navigating these challenges. We’ve successfully maintained stable operations for our clients through various economic cycles and currency fluctuations.

Our proactive approach to regulatory changes ensures minimal disruption to your operations:

• Early Identification: Our compliance team monitors legislative developments to identify potential changes early.
• Impact Assessment: When changes are announced, we quickly analyze the specific impact on your operations.
• Proactive Communication: We notify you of significant changes and their implications with ample lead time.
• Implementation Planning: We develop comprehensive plans to implement required changes efficiently.
• Documentation Updates: We update all contracts, policies, and procedures to ensure continued compliance.
• Staff Education: We communicate relevant changes to affected employees with clear guidance.
• Cost Management: We work to minimize any financial impact of regulatory changes through careful planning.

Recent examples of our successful regulatory adaptation include implementing Mexico’s telecommuting law reforms, Argentina’s remote work regulations, and various COVID-related employment changes across the region—all with minimal disruption to our clients’ operations.